Frequently Asked Questions
Frequently Asked Questions

What is an LMS?

Learning Management Systems are often referred to as an “LMS” in the industry. An “LMS” is an online learning platform.

Why use an LMS?

Businesses use LMS’ for a variety of purposes, most commonly to reduce organizational, travel and accommodation expenses around internal training. Sales and Marketing departments often utilize an LMS to improve employee retention rates.

How easy is an LMS to use?

Having an easy-to-use LMS is extremely important to us. That’s why we regularly host product workshops with our users to better understand how they are using Alver Learning.

Is the Alver Learning LMS secure?

Yes, all the data is stored in a world class data centre. Your connection to Alver Learning is secured via HTTPS. Just remember to keep your password to yourself to remove any risk of unauthorised access.

Who uses an LMS?

Business of all shapes and sizes benefit from e-learning platforms. Managers and team leaders can track competency and participation, whereas course authors can measure the quality of their courses through analytics and student feedback.

Why choose Alver Learning?

Alver Learning is intuitive and user friendly. Businesses from every background can sign up and get started without having to watch user guidance videos or read various ‘how-to’ pages.

What are the pros of using a web based LMS?

Assuming you have an internet connection, a web-based LMS will allow you and your students to access your portal from anywhere in the world. The time and money around traditional training is eliminated, allowing you to focus on creating grade-a courses.

Why should I use a packaged LMS?

Training, and everything that comes with it, is easier when it’s all under one roof. Subject matter experts can create captivating training course without having to switch between several different platforms. Management can track performance, measure the quality of courses and report, all from your company’s Alver Learning portal.

How much does it cost?

We have a range of pricing plans starting from £22.50 per month for 20 users, all the way up to unlimited users and account management for larger businesses. Take a look at our pricing page.

Are the pricing plans flexible?

Of course, we offer plans for businesses of all shapes and sizes. If you’re eager to reduce your training expenses but you would prefer a custom plan, simply contact our team.

What are the cancellation terms?

You may cancel auto-renewal of your subscription at any time, in which case your subscription will continue until the end of that billing cycle before terminating. More information can be found in our Terms of Service.

What tech skills do I need to use the LMS?

None at all. Alver Learning is intuitive and very easy to use. You’ll be creating and distributing courses in no time.

Can Alver Learning be integrated with my existing server infrastructure/user authorisation systems etc?

Of course! Let us know what you need and a member of our team will get back to you right away.

What support do I have?

Larger businesses will be assigned an Account Manager which they can contact directly with any questions or support. Smaller businesses will have e-mail support, but don’t worry, we have great response times.

Have we missed anything?

If you have any other questions or you feel like we have missed something then please contact us.