The importance of employee onboarding
The importance of employee onboarding
4 January 2020

Employee onboarding

Employee onboarding is critical for organisations to attract and retain employees. Successful onboarding helps to shape new hires first impressions of a company, aids to integrate them effectively with the company culture and provides them with the tools and knowledge to fulfil their job requirements.

HR Zone describes it as ‘the process by which new hires are emotionally, physically and professionally integrated into the established culture and operations of their new employer.’


The cost of poor employee retention

A poor employee onboarding process can be detrimental to an organization. New employees who are not integrated well may not perform to their full potential and may be more inclined to leave.

A study from Glassdoor entitled ‘The True Cost of a Bad Hire’ states:

‘organizations with a strong onboarding process improve new hire retention by 82% and productivity by over 70%’

Poor retention of employees not only gives an organisation a poor image, but it costs time and money. Employee Benefits News reported that employee turnover can cost employers 33 percent of an employee’s annual salary.

This means employee onboarding has a huge part to play as part of the recruitment process. A 2017 study by the London Business School showed that improving onboarding engagement could increase staff retention by as much as 33%.


LMS and engaging employee onboarding

Use of an eLearning portal is a great tool to increase engagement as part of employee onboarding:

  • Some e-learning tools like Alver Learning are compatible on mobile devices allowing new hires to train in a more comfortable environment rather than being tied to a desktop computer.
  • It reduces pressure by providing information in smaller amounts avoiding information overload to new hirers.
  • Training via a e-learning portal can be specific and targeted to relevant new employees. Having a clear objective to the course and keeping them concise and organised will mean less course content duplication.
  • Diverse content functionality permits for more interesting training – such as the use of colour, video, images and course interaction.
  • Having a test at the end of the course can be motivational and encouraging for the learners by giving them a sense of achievement.

To see what kind of courses you can create and how to improve your employee onboarding training, try Alver Learning for free now.



What is Onboarding? HRZONE (2019) Available at website [Accessed 07 Nov. 2019].

The True Cost of a Bad Hire Glassdoor Available at: PDF (2015) [Accessed 07 Nov. 2019].

Otto, N (2017) Avoidable turnover costing employers big EBN Available at website [Accessed 07 Nov. 2019].

London Business School Available at website [Accessed 07 Nov. 2019].